iDirect Public Safety Plans
EMERGENCY Mobile Plans
Affordable 10 day plans with additional fees for further days of use. With download speeds ranging from 2Mbps to 5Mbps, Emergency Mobile is what your team needs to stay connected in hazardous circumstances.
DISASTER Mobile Plans
Min Antenna Size 1.0 Meter, 1Mbps max upload speed and 3Mbps max download speed.
Additional Mobile 10 Day Services: 10-Day VoIP Phone 20 kbps x 20 kbps CIR Included Includes 10 calendar days + 1000 minutes (16.6 hours) – additional use. Call for rates on Citrix Use and Specialty Apps (includes CIR and Custom Packages).
For network management purposes, A day of Daily Usage begins and continues anytime that the remote antenna is deployed and joins our network, whether it is attended and actively passing traffic or not. Days are Calendar days, 12:00 AM EST-11:59 AM EST.
CIR (committed information rate) is a dedicated “unshared” channel.
The 10-Day VoIP Plan includes 20 Kbps x 20 Kbps CIR and 1000 minutes. Additional minutes billed extra.
Entry Responder Service Plans
Min Antenna Size 1.2 Meter, 1.5Mbps max upload speed and 6Mbps max download speed.
Entry Responder Service Plan Description: The Entry Responder service plans provide a hot stand-by connection that is always available 365 days per year at the lower data rate, but in the event of an incident the service can be turned up to a higher bandwidth with a written (e-mail or fax) request to our Technical Assistance Center (TAC). Customer is responsible for notifying TAC in writing to return the service to the Base Service data rate, the service will continue at the faster speeds and increased daily rate until Customer notifies TAC in writing again. TAC service is available 8:30 AM – 9:00 PM EST seven days a week. All new subscriptions activated at 12 month contract terms with pricing subject to change. Dynamic IP is standard, static IP addresses are available extra charge at time of order.
CIR is extra, all bandwidth is shared, and actual speed will vary based on network load. Each day of increased bandwidth service is at an additional per day charge and supports VOIP and IP/video.
Responder VoIP: Responder service plans include(1) Voice Over IP (VoIP) telephone line. ResponderVoIP service includes unlimited local and domestic long distance calling, and requires the use of a Mobil Satellite Technologies supplied and configured VoIP Router. No other VoIP hardware or VoIP services are allowed on these service plans.
Most area codes are available upon request. There is a one-time VoIP setup fee for all Responder Service Plans that include VoIP. There is a setup fee if you select a custom, area specific phone number.
