When talking about VoIP, especially over a satellite connection, there are several important elements that require consideration.
Latency: There is approximately 280 msec of one-way propagation delay due to the location of the Geo Stationary orbit and the speed of light. Regardless of the satellite product, this propagation delay must be considered and overcome. Today, numerous overseas calls originated in the United States are actually transmitted as VoIP over satellite calls, particularly if provided by the smaller long distance carriers.
Jitter: Quantifies the effects of network delays on packets arriving at the receiver. Packets transmitted at equal intervals from the transmitting gateway arrive at the receiving gateway at irregular intervals. Excessive jitter has the effect of making speech choppy and difficult to understand. Jitter is calculated based on the inter-arrival time of successive packets. For high-quality voice, the average inter-arrival time at the receiver should be nearly equal to the inter-packet gaps at the transmitter and the standard deviation should be low. Jitter buffers (packet buffers that hold incoming packets for a specified amount of time) are used to counteract the effects of network fluctuations and create a smooth packet flow at the receiving end.
Packet Loss: Packet loss or packet corruption will cause degradation of voice quality. Since all of the voice traffic is UDP/IP and would not be retransmitted (like in the case of TCP/IP) all packets would be completely lost if the packet becomes lost or corrupted. It is extremely important to have very low Bit Error Rates (BER) to ensure low or no corruption or loss.
QoS and Traffic Prioritization: Packet switched networks are subject to congestion as typical data traffic is bursty. Congested networks can wreak havoc on a VoIP call with delayed, dropped,or packets that are out of sequence. It is a necessity to have QoS and Prioritization in order to guarantee delivery of VoIP traffic through congested links.
Compression Technologies: There are many encoding schemes that have been standardized for voice. The most dominant standard in the industry is the G.729 codec. G.729 encoding requires 8Kbps of bandwidth, but because of the overhead associated with IP/UDP/RTP headers, the actual bandwidth needed is between 16 and 18Kbps (depending on the equipment vendor and configuration). With Compress RTP (cRTP) the total bandwidth requirement per call will drop to about 10Kbps.
Required bandwidth per VoIP call: To maintain the quality of a shared satellite network, operators must make sure that the use of VoIP makes the most efficient use of the available bandwidth, which means using the lowest Codec available and putting enough CIR onto the account. Bandwidth required per VoIP call will depend the encoding standard used, header compression, and payload size. For example, with G.729(b), payload of 40 bytes, and no header compression, a VoIP call would take about 16Kbps of bandwidth. With header compression this would require 10Kbps of bandwidth.