Satellite Voice over IP (VoIP)

With developments in IP networking in general and the Internet in particular, the ability to transmit voice calls which have been traditionally handled by the public switched telephone network (PSTN) over a lower cost IP infrastructure has become a reality. More and more users are researching VoIP capability when purchasing a connection to the Internet or simply expanding their private intranet. VoIP based telephony has also provided a very cost-effective solution for companies that have locations in many disparate regions and require connectivity back to their headquarters.

Click for more information on the challenges of VoIP over satellite

VoIP Hardware
In our experience, and after testing many different solutions we have found the following hardware to be the very "best of breed" for use over satellite:
	Cisco PAP2T Internet Phone Adapter
Click Here for information on the Cisco PAP2T Internet Phone Adapter
	Cisco SRP-521W Wireless N Broadband Router with 2 Phone Ports
Click Here for information on the Cisco SRP-521W Wireless N Broadband Router with 2 Phone Ports
	Cisco SRP541W Wireless N Broadband Router with 4 Phone Ports
Click Here for information on the Cisco SRP541W Wireless N Broadband Router with 2 Phone Ports
	Cisco SPA8800 IP Telephony Gateway with 4 FXS and 4 FXO Ports
Click Here for information on the Cisco SPA 8800 IP Telephony Gateway with 4 FXS and 4 FXO Ports

Managed Gateway VoIP

All calls to and from the remote location are handled through a professionally staffed third party call center, which has multiple redundant connections to the Internet and the PSTN. This company terminates each of your VoIP phone call to the switched public telephone network for a monthly cost. Managed Gateway service is very desirable for first responder agencies and others who operate in an area where due to a force of nature or man-made event, traditional telephone service may not be available.

Managed Gateway VoIP service requires a FXS port VoIP station gateway installed at the remote location.

Managed VoIP Service Costs:

VoIP Monthly - One DID line - managed gateway voice service with unlimited local and domestic USA long distance - includes 10Kbps CIR - $99/mo per line.

All calls will be handled by the North American PSTN (Public Switched Telephone Network).

VoIP Setup - One DID line -$50/ per line.

VoIP Telephone Numbers

VoIP telephone numbers will be assigned randomly from a pool of USA North American numbers.

Local Numbers

VoIP numbers can be requested that are guaranteed to be a local call from any USPS verified delivery address. There is an additional $50 per line setup charge for each customer requested number. Customer requested numbers take 2-3 weeks to provision.

800 numbers are also available on request with a $50 per line additional setup charge.

Point-to-point VoIP

This requires a customer controlled fixed HQ location with non-satellite broadband internet access and access to the PSTN (public switched telephone network). This can be a PBX, phone system, fax line, or any type of dial tone that is available. The equipment is available with ports to interface into either FXO or FXS ports. One VoIP appliance is placed at the fixed HQ location and the other box is placed at the remote (satellite) site. A standard analog phone or phones are used at the remote end. When the handset is of the phone at the remote site is lifted, you hear dialtone from HQ. When making calls, it is as if you are at HQ. When receiving calls, they can be 3 digit PBX extensions, DID phone numbers, or analog POTS phone numbers.

There is no cost per month and no cost per minute to use this solution, although there is a $350 setup cost for Point-to-point VoIP configuration.

Point-to-point VoIP service requires a FXS port VoIP station gateway at the remote location and a FXO port VoIP station gateway at the host (Corp HQ) location

E911 Requirements for IP-Enabled Service Providers

The Federal Communications Commission (“FCC”) recently adopted an order that requires all Voice over Internet Protocol (“VoIP”) service providers to inform its customers of any differences between the E911 access capability available with Mobil Satellite Technologies as compared to the E911 access capability available with traditional telephone service and how these differences affect your ability to access E911 services.

To read how these differences affect you access to E911 services Click Here

A copy of this FCC order is available at http://www.mobilsat.com/Satellite-VoIP-voiceoverIP/FCC-05-116A1.doc.